On-site repair is available for Most Major Appliances (ie. Cooking, Laundry, Refrigerators, Wall Ovens, etc.…)

Service calls can include anything from minor labor (such as adjustments, resets and cleaning) to major repairs and rebuilds. Service calls range depending on location and service required. Your representative will reply or contact you to go over fees and service call availability.

Transparency is key to good service!
The more information you provide on the service needed, the more we can focus on getting you better service.

On-Site Repair Service Process (this is how it works):
1.  Schedule Service Call – Submit the Repair Service Appointment Request below. (You can now upload photos, bill of sale for warranty service, or other correspondences. Accepted Files are .jpg, .bmp, .pdf, .doc )
2. Receive our response – Your Representative will reply or contact you to go over fees and service call availability. Service call pricing can range depending on location and product. Service calls are normally scheduled by our coordinators within 1 Business Day for a confirmed date and give you a 2–4-hour time frame.
3. Confirmation of your Service Call – At your request, we can call/SMS you 30 minutes prior to our arrival to confirm your service call. Please answer our call and prepare to place your pets away from the service area and exercise social distancing. This is for everyone’s safety.
4. On-site Service – Our in-home service professional will examine your product, diagnose the problem and give you an itemized quote. After completing the diagnosis, we will provide you with an estimate for the cost of repair. In some cases, if research, part availability and best pricing are necessary this may take 2-4 business days for your best interest in mind. If you choose not to have the repair done, you pay only the diagnostic fee or labor to date. Estimates will be honored for 14 days and available online through our portal.
5. Repair – Once you tell us to go ahead with the repair, we’ll get started!

To schedule a service call, fill out and submit the form below. You will receive a response from our office within 4 business hours.